We started using Hutchinson Pool Repair several years ago because they were certified to replace one brand of pool part that we needed. We keep using them because they have been good to work with and are reliable about estimated costs and timeline for service. Most recently, they were investigating a leak and had to call in an outside leak detection service. When the outside service didn't initially locate the leak either, Hutchinson pursued it from their end until the leak was found and repaired. Pool repairs are no fun but it's nice to be able to trust the people you call to fix it.